What being lefty taught me about inclusion and accessibility on the Web

If there’s something that being left-handed has taught me is how product designers often forget that we are also part of the user base; perhaps because lefties (~10% of world’s population) are statistically marginal.

In my recent talk at the Inter-American Development Bank titled The All-Inclusive World Wide Web, I show¬†how blind assumptions about users’ circumstances on the Web can alienate and exclude those in the low-end of the tech market, and explain how the path to inclusion in software begins by designing and creating with empathy.

Watch it below…enjoy!